General terms and conditions of use

The present general terms and conditions of use (the “GTC”) aim to define the terms of provision of services of the allsuites-apparthotel.com website (the “Site”) or any of its sub-domains, thematic portals or affiliated sites (the “Service”), and the conditions of use of the Service by the user. Any access and/or use of the Site or any of its sub-domains, thematic portals or affiliated sites implies acceptance and compliance with the GTC by the user.

Presentation and functionalities of the Site

The Site showcases various hotels and tourist residences, and the detail of the accommodation services offered for each.

The Site allows viewing the tourist residences and hotels within which the user can make a reservation request. The Site is a commercial site, aiming not only to inform the user of the conditions and modalities of a reservation request but also to enable the user to make their reservation request online with payment.

Availability of the Site

The Site is provided free of charge. It is available 24/7 with a high availability rate. Technical hiccups may occur and hinder the normal operation of the Site for a short period of time, without PROMOTION PICHET incurring any liability for this.

Application of the GTC – Access to the GTC

The GTC, in their current version, apply to any access to the Site made between the date indicated at the header of these terms and the date of a new version of the GTC. The GTC are archived by PROMOTION PICHET in electronic form. Users are encouraged to print, download, and keep the GTC on any durable medium of their choice.

Site Information

The information provided on the Site is regularly updated, and as such does not constitute any guarantee of maintaining information or a price over time.

Hyperlinks

Certain hyperlinks established on the Site towards information present on the internet or made available by the partners of the residences and hotels, have been granted express authorizations.

The Site user may not establish a hyperlink towards it without the prior express authorization of PROMOTION PICHET.

The Site may contain other hyperlinks directing to other websites over which the Site has no control. Despite the prior and regular checks carried out by PROMOTION PICHET, it disclaims all responsibility for the contents that can be found on those sites.

Finally, PROMOTION PICHET reserves the right to have a hyperlink pointing to the Site removed at any time, if it deems it non-compliant with its editorial policy.

Intellectual Property

The contents accessible on the Site, regardless of their form: text, logo, brand, photo, etc. (the “Contents”) are the exclusive property of PROMOTION PICH and its rights holders.
The user is prohibited from reusing, modifying, or reproducing a Content, under penalty of infringement, subject to civil and criminal sanctions.

Responsibility

PROMOTION PICHET is in no way responsible for damages that may result (i) from a malfunction of the internet network, (ii) from a malfunction of the user’s computer equipment, or (iii) from inappropriate use of content posted on the Site or accessible via the Site’s hyperlinks.

PROMOTION PICHET may temporarily interrupt/suspend access to the Site unilaterally and without prior notice, especially in the event of modification/update of the Contents, without being held liable for this reason.

Applicable Law
The GTC are governed by French law.

Act No. 2016-1691 of 9 December 2016 (known as the “Sapin II Law”) allows employees of the Pichet group to make a professional disclosure (facts falling within the scope of the whistleblowing scheme) of which they have become aware.
Act No. 2022-401 of 21 March 2022 (known as the “Waserman Law”) extends the whistleblowing scheme to third parties outside the Pichet group who have personally become aware of facts falling within the scope of the whistleblowing scheme.

I. Our Ethical Approach

The Pichet group is an independent, family-owned French real estate operator, active throughout the country, committed to working closely with local authorities, our partners and our clients. Accordingly, we place trust, transparency and accountability at the heart of all our activities (property development, property and co-ownership management, property investment, hospitality and wine-growing operations).
In this context, we undertake to:
● ensure rigorous and transparent management of funds;
● prevent any conflict of interest in our operations and projects;
● strictly comply with legal, regulatory and environmental obligations;
● act in the interests of our clients, partners and local communities.
True to our family values, we are committed to building lasting relationships founded on rigour, integrity and trust.

II. The Whistleblowing Scheme

a) Legal Framework
As part of its compliance with Act No. 2016-1691 of 9 December 2016 (the “Sapin II Law”), the Pichet group has implemented a whistleblowing procedure open to all employees of the group.
Pursuant to Article 1 of Act No. 2022-401 of 21 March 2022 (the “Waserman Law”), the whistleblowing scheme has been extended. It is accessible via the website and is open to:
● our current and former employees;
● candidates applying for our job vacancies;
● our partners, service providers, suppliers and subcontractors;
● any person whose interests may be affected by the group’s activity.
b) Facts That May Be Reported
This scheme enables the persons referred to above to report or disclose to the Pichet group, without financial consideration and in good faith, the following facts:
● a crime;
● an offence (délit);
● a violation, or an attempt to conceal a violation, of:
○ an international commitment;
○ a unilateral act of an international organisation;
○ European Union law;
○ statute or regulation;
● a threat or harm to the public interest.

1) Making a Report

a) Reporting Procedure
A report may be made by sending correspondence to the following address: [email protected].
b) Handling of the Report
The group shall acknowledge receipt of the report within seven (7) business days of its receipt.
The report shall be subject to an admissibility review and, where appropriate, an investigation.
The whistleblower shall be informed of the action taken within a maximum period of three (3) months from the acknowledgement of receipt, save in exceptional circumstances warranting an extended period.
c) Information to Be Provided
We recommend that the whistleblower accompany their report with any information or evidence necessary for the assessment of its admissibility and substance, including in particular:
● information enabling their identification (first and last name) together with contact details enabling the Whistleblowing Officer to correspond with the whistleblower regarding the report. Identification of the whistleblower facilitates the implementation of their protection as well as the investigation of the reported facts. Anonymous reports are accordingly admissible provided they are sufficiently precise;
● information enabling identification of the person concerned by the report (first and last name);
● a description of the facts that are the subject of the report (see Section II above, “The Whistleblowing Scheme”), together with any information or document capable of supporting the report. Such information or documents may be used both to determine the admissibility of the report and, where applicable, to carry out the necessary investigations.

2) Safeguards of the Scheme

a) Confidentiality
The Pichet group guarantees the strict confidentiality of the identity of the whistleblower, of the persons referred to in the report, and of the information gathered in the course of processing the report.
No information enabling the identification of such persons may be disclosed, other than to the competent authorities, under the conditions provided for by applicable regulations.
b) Protection of the Whistleblower and Its Limits
The whistleblower benefits from protection against any form of retaliation, provided that the report is made in good faith and in accordance with the scheme. Accordingly, whistleblower protection applies only where the report is made in good faith and falls within the scope of the scheme.
Any misuse of the scheme (bad faith, inaccurate facts, or facts falling outside its scope) may result in disciplinary, civil or criminal sanctions.
c) Protection of the Persons Concerned
Persons referred to in a report also benefit from protection, in particular respect for the presumption of innocence and the confidentiality of information concerning them.
d) Protection of Personal Data
For further information on the processing of your personal data in connection with the handling of a report under the whistleblowing scheme, please refer to our privacy notice on data processing.